- September 6, 2019 at 1:56 am #150711David WatsonParticipant
Forgot your Account Live password and don’t know how to recover it? Well, the process is quite simple; visit account.live.com/password/reset page and follow the onscreen instructions. These Account Live password reset steps are valid if and only if you have enabled the two-step authentication in your account.
But if it is turned off, then you will have to visit the account.live.com/acsr page for resetting your password. Here you will be asked to enter the email address registered with the Microsoft account. In the next textbox, enter an alternate email ID that you want to use to get the Account Live com password reset code.
Make sure you have the access to this email address. Enter the captcha code carefully and then submit the information. Get the code from your provided email, and then on the next page, enter it correctly. You can now put a new password for your account. Type the same password once again for the verification. Congratulations! You can now access your Microsoft account. If you need further assistance, then feel free to contact the Account Live customer support team.
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