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To fix the problem of paper jam in a Dell printer, you must follow the instructions below:
 Turn off the machine and open the output cover and remove any paper from the tray.
 Ensure that no paper is in the fine cartridge holder.
 Hold the jammed paper with your hands and pull it out gently.
 Close the output cover and do a test print.
For any issue regarding this problem, you can call Dell Customer service number to avail technical assistance.
For more:-
Dell Customer support number